SMS Ops
AI-drafted SMS with human approval.
Follow-ups, appointment reminders, and reactivations drafted for you. Nothing goes out without a human tap. TCPA-compliant opt-in out of the box.
SMS Ops
How it works
Missed call to reply in three steps.
01
Homeowner triggers a moment
New quote, missed call, install anniversary, warranty due date.
02
AI drafts the message
Tuned to your voice. Uses their name, their unit, and their history.
03
Rep taps approve
One tap sends. One tap edits. Nothing leaves without a human.
Interactive preview
Watch a missed call turn into an open thread.
A homeowner calls about hard water, leaves a voicemail, and the AI drafts a reply in seconds. Watch the typing animation build the message character by character. Then tap approve and see the thread open.
What's inside
The features that do the work.
Human-in-the-loop by default
No auto-send. Every message routes through a rep approval queue.
Compliant opt-in
TCPA-clean opt-in capture on the tablet and the website.
Threaded per homeowner
One thread across reps, techs, and warranty. No conflicting messages.
Reactivation drips
Aged leads and lapsed warranty customers get a draft on a schedule.
Appointment reminders
24-hour and 1-hour reminders drafted, approved, and sent from the same queue.
Reports
Reply rate, opt-out rate, and deals sourced from SMS per rep, per month.
Your reps stop missing leads today.
Install SMS Ops, add your reps to the approval queue, and the drafts start flowing within the hour.